Collaboration and Content Strategies Overview
Enterprise deployment of social software continues to evolve since Burton Group first published an overview in May 2006. The role of social software within business transformation efforts, confusion over what tools qualify as social software, and what adoption patterns are emerging in the market remain critical issues. This update by Principal Analyst Mike Gotta examines social software’s ability to enable “new ways of working,” explains social application’s requirement for a new design mindset, and provides guidance on usage models gaining traction within enterprise environments.