Software as a Service Enterprise E-Mail: Get Ready to Go Beyond the Grind

Author(s): Larry Cannell


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A high-stakes competitive software as a service (SaaS) e-mail market is emerging to offer enterprises cost-effective options for e-mail. Google sparked interest in this market, but Microsoft’s strong entry is validating the market’s long-term viability. Solutions from Google, IBM, Microsoft, and Yahoo! address a spectrum of needs that range from basic and low-cost e-mail to supporting sophisticated enterprise e-mail, calendaring, and meeting-scheduling features. SaaS e-mail is an opportunity for IT organizations to get away from the e-mail operations grind and focus their attention and money on higher-level applications that offer competitive advantage.

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